Job Description
The position seeks to protect the company’s investment in debtors by ensuring timeous collections in conformity with the credit policy of the organization thereby improving its cash flow position minimizing bad debtors whilst maintaining good customer relations.
Duties and Responsibilities
1. Investigate, analyse and evaluate credit worthiness of prospective customers and make investment (credit) decision to protect company from losing money to fraudulent customers and ghost applicants.
2. Review and promptly dispatch monthly statements to customers in order to facilitate prompt payments and improve cash flow.
3. Ensure that appropriate telephone contact is made at the earliest possible stage on overdue debts, in accordance with Company’s Credit Policy.
4. Assess, deactivate and reactivate defaulters after payment in order to protect the company from potential bad debts; reduce/increase credit limits as maybe necessary.
5. Check reminder letters for 100% accuracy and appropriateness before sending.
6. Ensure that payments are correctly allocated, to the appropriate accounts and against the appropriate invoice(s) in order to maintain correct balances.
7. Attend to all billing queries/complaints by customers to correct errors, foster goodwill and encourage repeat business.
8. Prepare / generate monthly reports such as:
Monthly Collections report, Accounts activity report, Credit & Debit note reports, Query resolution log sheet
9. Conduct on site visits to assess the creditworthiness of prospective applicants in order to curb fraudulent applicants, avoid potential bad debtors and bring on board willing high spenders and payers.
10. Debtors Reconciliations.
Qualifications and Experience
• Credit Management Diploma a must
• Degree in Finance/ Accounting is an added advantage
• Two years experience in a similar post
• Knowledge of statutory and common law legislation which affects credit control
• Good interpersonal skills
• Drivers license
How to Apply
Applicants should e-mail their detailed CVs to recruitment@telecelzim.co.zw, indicating the position sought in the subject panel, not later than Sunday 13 March 2022.
