Job Description
Job Description
This role is individually accountable for planning and executing investigative fieldwork. This role functions as a subject matter expert in a specific field of administration / product / process. Often acts as a point of escalation for matters with higher level of complexity than those handled by Administrators. May act as a coach for administrative staff. Often consulted for system enhancements and testing. Resolves technical and complex problems especially in support of administrative queries/issues. Applies specialist knowledge in a focused role working with relatively complex information.
Duties and Responsibilities
This role is individually accountable for planning and executing investigative fieldwork. This role functions as a subject matter expert in a specific field of administration / product / process. Often acts as a point of escalation for matters with higher level of complexity than those handled by Administrators. May act as a coach for administrative staff. Often consulted for system enhancements and testing. Resolves technical and complex problems especially in support of administrative queries/issues. Applies specialist knowledge in a focused role working with relatively complex information.
Qualifications and Experience
Skills
Accountable, Case Management, Case Management System (CMS), Office Administration, System Improvements
Education
Bachelor of Commerce (BComm): Criminology (Required)
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