Job Description
Responsible for performing administrative duties related to life insurance claims. (Corporates and individuals)
Duties and Responsibilities
• Analyzes claims and determine the extent of the company’s liability where client seeks compensation to damages
• Performs administrative duties (review billing and payments, collaborates with third parties etc) to check/verify information related to insurance claims
• Coordinates and review life insurance claims submission process according to set guidelines
• Liaises with Customer experience team to provide answers to claims related queries
• Prepares and monitors insurance budgets and reports
• Documents, files, reviews, and updates database to always keep current information,
• Supports Underwriting team by providing accurate management information when required
• Provide administrative activities, prepare, attend, and note for client meetings as required
• Ensures timely scanning of risk related to policies and claims and tracks live status of risks through every stage of the risk cycle
• Liaises with brokers to ensure that all information received is accurate and completed as per guidelines
• Identifies variances in premium on the underwriting administration system
• Attends to all claims administration and processing queries, collaborating effectively with all relevant parties
Qualifications and Experience
• Minimum-Bachelor’s degree in Business Administration, Commerce, Risk Management or equivalent.
• Administration qualification
• 4+ years of relevant experience
• 1+ years of experience in Admin/Insurance environment
• Experience within Insurance environment (Operations/Admin)
How to Apply
Interested applicants should send detailed CVs and cover letters to peopleandculture@zb.co.zw
