Job Description
Our Client in the Banking Sector is looking for a suitable and experienced Card Issuing Clerk to join their team and play a crucial role in providing a top class service to its clients.
Duties and Responsibilities
• Assigns consecutive batch numbers to blank cards and stores cards in vault.
• Issues blank cards for imprinting, on requisition, and keeps records of batch numbers issued.
• Receives new or reissued printed cards, verifies number sequence, and compares identifying data on cards with data on application files to detect errors.
• Compiles lists of cards containing errors and initiates correction forms.
• Places completed credit cards and establishment literature into envelopes for mailing.
• Receives returned cards and reviews correspondence or searches records to determine customer reasons for return.
• Receives blocking notices from officials and places designated cards in hold file until release is authorized.
• Destroys inaccurate, mutilated, undelivered, withheld, or expired cards, in presence of witnesses, using scissors.
• Compiles list of destroyed cards and records reasons for destruction, using computer.
• Occasionally verifies customers' account balances to expedite issuance or renewal of cards.
• Maintains related files and control records.
• Issues cards for automated teller machines.
Qualifications and Experience
• Diploma in Accounting/Banking & Finance
• IOBZ Diploma is an advantage
• 1 year of experience in a similar or related
• Customer centric
• Ownership and empathy
• Attention to detail
How to Apply
Interested candidates to forward CVs at recruitment@hatchtalent.co.zw with subject "Card Issuing Clerk"
