Job Description
To meet the growing needs of the busines
Duties and Responsibilities
Main Focus Areas
• Ensuring the long-term prosperity of the business
• Having sole responsibility for handling specific client issues related to branch operations.
• Ensuring smooth and efficient day to day operations for the back-office activities
• Provide coaching and motivation to drive high performance and positive officer behaviour
• Reviewing the performance of staff, identifying staff training needs and planning training sessions
• Managing all aspects of cash in the branch ( Cash holdings, shortages, overages, CIT, insurance, balancing and reconciling) according to Bank Policy and Limits
• Ensuring suspense accounts are followed up long outstanding eliminated
• Managing all controllable expenses- within budget- in especially Travel Local, Overtime Utility and Telephone Bills
• Effective management of service quality within own department (delivery time, knowledge, friendliness, efficiency, transparency)
• Ensuring that all activities carried out at the Branch are in line with BancABC Bank Retail Strategy
• Engaging prospective clients for business
• Meeting financial targets profitability
Qualifications and Experience
Qualifications and Work Experience
• Degree in Accounting, Business Studies, Economics, Marketing
• IOBZ Diploma is an added advantage
• A minimum of 2 years’ experience on a Supervisory role or similar role in retail banking
Skills and Competencies:
• Positive attitude.
• Efficient time management.
• Ambitious and energetic, able to get things done.
• Confident and resilient.
• Excellent communicator and motivator.
• Fluent in English, both spoken and written [other language depending on the country].
Job Related Knowledge
• Broad based knowledge of financial products and services, financial markets and economic environments.
• Knowledge of respective operational and regulatory environment.
• Ability to research and aggressively source new business through own initiatives.
• Demonstrated ability to network and build own portfolio of contacts to maximize referral network.
How to Apply
Interested applicants who meet the job requirements should e-mail their CVs to Careerszim@bancabc.co.zw attaching all your academic certificates
and National ID with the Heading: “Branch Supervisor” Chinhoyi Branch.
APPOINTMENTS WILL BE MADE IN COMPLIANCE WITH BancABC’s RECRUITMENT POLICY.
Closing date: 17 March 2022 1630hrs.
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