Branch Operations Officer
Accounting & Finance Jobs
- Zimbabwe Women's Microfinance…
- Expires 26 Apr 2026
- Bulawayo
- Full Time
Job Description
JOB OPPORTUNITY BULAWAYO
BRANCH OPERATIONS OFFICER x1
Applications are invited from suitably qualified, experienced, self-driven and results oriented individuals, to fill the above position within ZIMBABWE WOMEN'S MICROFINANCE BANK
REPORTS TO - BRANCH MANAGER
JOB SUMMARY
The successful candidate will be responsible to assist the branch manager in deposit mobilization through customer acquisition, customer relationship management, opening customer accounts and money market investments.
Duties and Responsibilities
• Prospecting for new business through various initiatives in liaison with the Branch Manager
• Present products/services to the clients and assess their needs also recommending appropriate products and services
• Attend to enquiries. pass complex ones along, follow up until resolved.
• Handle complaints, give solutions/alteratives, follow up.
• Manage SME/corporate portfolio, recruit POS merchants.
• Build relationships through open, interactive communication.
Facilitate KYC compilation for deposits/loans.
• Check forms for completeness per ops manual.
• Prepare FCB/DS report; forward account-opening apps for approval.
• Send applications to back-office (or capture data when back-office swamped).
• Receive and capture indemnities, POAs, Letters of Administration.
• Report suspicious transactions per AML policy.
• Participate in achieving good audit results.
Identify training needs/courses for effective work
Qualifications and Experience
EDUCATION, EXPERIENCE
• Finance/Accounting/Business Any Commercial Degree
• Full IOBZ Diploma in Banking or equivalent an added advantage.
• 5O' Levels including Maths/accounts and English
• At least 5 years relevant working experience in a banking microfinance institution with at least 3 years in a supervisory/management role and must be familiar with banking back-office operations, telling and micro-lending
ATTRIBUTES
• Negotiating skills
• Results focused
• Ability to analyse the economic, social, political and business environment in which the bank operates
How to Apply
Interested candidates should email application letter and Curriculum Vitae with position clearly marked to Human.Resourses@womensbank.co.zw by no later than 26 April 2026
Only shortlisted candidates will be contacted. Female candidates are encouraged to apply!!!
