Billing Clerk - Medical Practice
Admin & Office Jobs
- Mangwana & Partners ~~ 0
- Expires 16 Sep 2026
- Harare
- Full Time
Job Description
We are seeking a detail-oriented and reliable Billing Clerk to join our medical practice. The successful candidate will be responsible for accurate patient billing, payment processing, medical aid claims, patient bookings, and related administrative and financial record-keeping.
The Billing Clerk plays a key role in ensuring the smooth financial operation of the practice — from preparing patient invoices and processing payments, to submitting and following up on medical aid claims, coordinating patient appointments, and maintaining accurate financial records.
Duties and Responsibilities
Patient Billing
• Prepare and process patient bills accurately.
• Capture all services, procedures, consultations, and products provided to patients.
• Verify charges against the applicable price list.
• Issue invoices and receipts to patients.
• Explain charges and outstanding balances to patients when required.
Payments & Accounts
• Receive and process cash, card, bank transfer, and other approved payments.
• Reconcile daily payments and ensure all transactions are accurately recorded.
• Follow up on outstanding patient accounts.
• Maintain accurate records of payments and balances.
• Prepare daily and monthly billing reports.
Medical Aid & Insurance Claims
• Capture and submit medical aid claims accurately and promptly.
• Verify patient medical aid details and eligibility where applicable.
• Follow up on rejected, unpaid, or outstanding claims.
• Maintain proper records of submitted and paid claims.
• Liaise with medical aid administrators when necessary.
Patient Bookings
• Coordinate and schedule patient appointments and consultations.
• Manage the daily appointment diary, avoiding double-bookings and gaps.
• Confirm bookings with patients and send reminders where required.
• Reschedule or cancel appointments as needed and update records accordingly.
• Liaise with clinical staff to align bookings with doctor or practitioner availability.
Administrative Duties
• Maintain accurate patient billing records.
• Assist with account reconciliations.
• Prepare statements for patients and corporate or medical aid clients.
• Assist with month-end billing and financial reporting.
• Maintain confidentiality of patient and financial information.
• Perform other administrative duties as required.
Qualifications and Experience
• Previous experience as a billing clerk, accounts clerk, or medical billing administrator required.
• Experience in a medical or dental practice an advantage.
• Accounting, finance, or bookkeeping qualifications preferred.
• Experience handling medical aid claims an added advantage.
Skills & Attributes
• Strong numerical and accounting skills.
• Excellent attention to detail and accuracy.
• Computer literate, with comfort using billing or accounting systems.
• Good communication and customer-service skills.
• Strong organizational and time-management skills.
• Honest, reliable, professional, and trustworthy.
• Able to work independently and meet deadlines.
• Able to handle confidential financial and patient information.
How to Apply
Interested candidates should send their CV and a short cover letter to gwinjiderm@gmail.com, with the subject line “Billing Clerk Application.”
Applications will be reviewed on a rolling basis until the position is filled.
All applications will be treated in the strictest confidence.
