GRANEZ PVT LTD: MASVINGO BRANCH BAR & Restaurant Supervisor
Job Description:
We are looking to hire a customer-oriented restaurant and bar supervisor to ensure that all restaurant operations run smoothly. The Restaurant and Bar Supervisor is responsible for overseeing the day-to-day operations in the kitchen and bar including efficient sales of beverages, staff training and supervision, cleanliness and tidy display, stock orders, high standard of customer service, administration support including processing of memberships and event management assistance.
Responsibilities:
Managing restaurant and bar staff's work schedules
Conducting regular inspections of the restaurant and bar to determine whether
proper standards of hygiene and sanitation are maintained
Overseeing food preparation, presentation, and storage to ensure compliance
with food health and safety regulations
Reviewing customer surveys to develop and implement ways to improve
customer service
Ensuring the restaurant and bar staff operate efficiently
Maintain the overall cleanliness and tidiness of the restaurant area and bar,
servery, display, glassware, and tables
Customer service - direct inquiries/complaints to Management where applicable
Order weekly food and alcohol supplies and accept deliveries
Manage inventory, wastage, promotion drinks and spoilage
Conduct monthly stocktakes and report to Management
Any other ad-hoc duties assigned
Educational Qualifications:
A Diploma or University in any Commercial degree. Tourism & Hospitality Management and Business Management is preferred
At least 3 years’ experience in a similar industry
Good knowledge of managing a restaurant and a bar
Required skills and Competencies:
Proven experience working as a supervisor in the hospitality industry.
The ability to work in a fast-paced environment.
In-depth knowledge of product and consumer trends, and marketing strategies
Strong management, organisational and communication and exceptional
customer service skills.
Interested candidates should send in an application letter and CV to granezpvtltd@gmail.com or drop hard copies at Masvingo Sports Club stating preferred salary on or before 08 December 2023.I’m