Job Description
Our Client is looking for Back Office clerks to handle the inputting, coding or follow-up of all or part of the administrative tasks related to the financial transactions of clients or the bank, such as changes, funds, transfers, etc.
Duties and Responsibilities
• Answer customers' quiries and give advice on available services, such as deposit accounts, bonds and securities.
• Compile information about new accounts, enter account information into computers, and file related forms or other documents.
• Refer customers to appropriate bank personnel.
• Interview customers to obtain information needed for opening accounts.
• Inform customers of procedures for applying for services.
• Investigate and correct errors upon customers' request using customer records.
• Perform counter duties as required.
• Execute transfers of funds.
Qualifications and Experience
Banking and Finance Degree or equivalent
• Experience reconciling accounting figures and financial records
• Ability to identify errors
• Appropriate handling of sensitive information
• Ability to work to deadlines
• High level of attention to detail
• Excellent written and verbal communication skills
• Strong client relationship management and customer service skills
• Team player with the ability to work with multiple parties
• Intermediate to advanced computer software skills, including Excel and Accounting packages
How to Apply
Interested candidates to forward their CVs to recruitment@hatchtalent.co.zw with the subject "Back Office Clerk"
