Assistant to General Manager – Retail Bulawayo,

Job Description

We are a seeking a proactive and versatile Assistant to the General Manager to provide dedicated support to our General Manager and contribute to the success of our operations. If you are a critical thinker with a strong personality and a passion for retail excellence, this is your opportunity to shine!

Duties and Responsibilities

Key Responsibilities:
Provide personal administrative support to the General Manager, including scheduling meetings, managing correspondence, and organizing daily tasks to enhance efficiency.

Assist in the execution of the General Manager’s duties, such as overseeing store operations, staff coordination, and customer service initiatives.

Undergo training to learn and perform General Manager duties, preparing for potential future leadership roles within the organization.

Monitor and analyze financial reports, sales data, and inventory records to support decision-making and ensure operational accuracy.

Conduct basic auditing tasks, such as reviewing cash reconciliations, stock balances, and expense reports, to maintain financial integrity.

Collaborate with the General Manager to implement store policies, improve workflows, and address operational challenges.

Act as a liaison between the General Manager and staff, relaying instructions, gathering feedback, and fostering a cohesive team environment.

Assist in coordinating marketing promotions, staff training programs, and customer engagement initiatives to drive sales and brand loyalty.

Handle ad-hoc tasks, such as resolving customer complaints, supporting stock takes, or assisting with supplier communications, as needed.

Contribute innovative ideas and critical insights to improve store performance and operational strategies.

Requirements:
Flexibility and adaptability to handle a variety of tasks and pivot between priorities in a fast-paced retail environment.

Strong numerical and analytical skills, with proficiency in accounting, auditing, or financial data analysis.

Critical thinker with the ability to identify problems, evaluate options, and propose effective solutions.

Strong personality, with confidence, assertiveness, and excellent interpersonal skills to engage with staff, customers, and stakeholders.

Qualifications and Experience

Relevant tertiary qualifications (e.g., Business Administration, Accounting, Management, or related fields) are an added advantage but not mandatory.

Proficiency in Microsoft Office (Excel, Word, etc.) and familiarity with retail management or POS systems is a plus.

Excellent organizational skills and attention to detail to manage multiple responsibilities effectively.

Previous experience in retail, administration, or a supervisory role is beneficial but not essential.

How to Apply

How to Apply:
Interested candidates should submit their CV, a cover letter outlining their suitability for the role, and contact details for at least two referees to email address assgm70@gmail.com or by 15 June 2025. Please include “Assistant to General Manager Application – Bulawayo” in the subject line.
Note: Only shortlisted candidates will be contacted.