Omni Africa

Account Manager - HRMS & Payroll Software

Sales & Marketing Jobs
Salary
Negotiable

Job Description

Responsible for identifying and meeting customer needs within the allotted sales territory , maintaining good after-sales relationships, keeping records of customer appointments and completed sales, and providing detailed information on the products they are selling. Equally important to the role is the regular update product knowledge, as well as honing and developing selling techniques. The most successful consultants provide a personalised service to their customers, establishing trust and taking a non-confrontational approach to selling.

Duties and Responsibilities

Understand the product benefits and advantages and should prepare strategies according to it to the sales force and should be able to execute those strategies at right time.
• Find out prospective customers/clients and new target segment and penetrate sales in that area.
• Convert leads to sales through good communication, follow-ups and positive attitude.
• Take participation in trade shows, exhibitions, networking with local associations to promote the product.
• Monitoring the situation of the market, ups and down, finding out the competitors, latest innovation of the products.
• Work closely with customers throughout the sales process.
• Foster a successful relationship endearing the customer to their business.
• Handle any enquires produced by the client, investigate the issue and provide the necessary feedback.
• Work hard to network and negotiate with potential clients about their orders, generating revenue for the company.
• Depending on area of responsibility, process customer orders in a timely manner, ensuring the clients approval.
• Work closely with other departments and teams, such as presales, support, accounting and marketing.
• Use sales applications (CRM and Sales Force Automation) to update client information and requests.
• Often schedule appointments for sales representative and other consultants.
• Keep normal office hours and travel to client locations when needed
• Attend sales meetings, conferences and events
• Handle clients in a professional manner
• Leverage cross-selling and up-selling techniques.
• Recommend complementary products and services, and share details about volume discounts and special offers.
• Build a strong sales pipeline.
• Identify customers who may purchase products and services on a future date, and plan and schedule follow-up communication.

Qualifications and Experience

At least a bachelor’s degree or Diploma in a business related field such as marketing, business, Information Technology or communications.
3yrs experience in IT related sales management environment
Experience in HRMS /Payroll Sales is a must

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