URBAN RESILIENCE PROGRAM OFFICERS
This position is contingent upon funding
Location: Mutare (x1) and Rusape (x1)
Position Status: Full Time
Duration: 1 year with possibility of extension based on funding and performance
About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.
Program / Department Summary
Mercy Corps exists to alleviate suffering and poverty by building secure and productive communities. Mercy Corps has been present in Zimbabwe since 2002 focusing its interventions on a multi sectoral market systems development portfolio mobilizing communities to promote small scale agriculture and revive local economies. Its current operations focus on helping smallholder farmers increase their incomes and increasing rural and urban household access to quality, reliable water, sanitation and hygiene services. Mercy Corps puts resilience at the core of its strategy to contribute to the wellbeing of Zimbabweans by building communities’ capacities and strengthening systems and institutions.
General Position Summary
The Program Officers will be responsible for the management and implementation of donor funded cash transfer and resilience building component of the Mercy Corps Urban Resilience Building project in the field. The position requires an individual with expertise in coordination between a variety of internal and external stakeholders and daily management of program activities and program staff ensuring appropriate systems and support mechanisms are in place to track, analyze and report on results.
Essential Job Responsibilities
Program and Grant Administration
Sensitize beneficiaries and ensure that they are aware of project objectives, modalities, entitlements, right to complain, complaint modalities and project timelines
Represent MC in the field with community leaders, local authorities, other humanitarian actors
Conduct regular meetings with such entities, prepare minutes for sharing with program management
Work closely with community structures to follow up on implementation of transfers, maintaining and or expanding MC’s outreach
Coordinate and supervise the monitoring of monthly redemption and cash out activities; conduct market price monitoring, conduct vendors’ price monitoring shop monitoring to ensure that beneficiaries receive their full entitlement and treated with dignity
Conduct monthly meetings with the vendors/agents to ensure that their activities are fully in compliance with donor regulations, representing beneficiaries’ interests in such meetings
Prepare and submit weekly activity reports to management
Prepare and maintain/update detailed CTP work plan(s) that support and achieve the overall grant timeline and completion date
Support program start-up and ongoing program management and administration of the teams across the various field locations.
Fulfill Mercy Corps’ Program Management Minimum Standards based on the organization-wide guide.
Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.
PARTNERSHIP DEVELOPMENT & MANAGEMENT
With guidance from program management, coordinate partnership negotiation & development, ensuring the necessary teams are engaged, to help further program, country interests.
As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.
Accountability to Beneficiaries
Mercy Corps team members are expected to support all efforts towards accountability, specifically
to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.
Reports Directly To: Urban Program Manager
Works Directly With: Program team
Knowledge and Experience
BA/S in relevant field required; MA/MS/MBA or equivalent preferred.
2 - 4 years of field-based experience in international relief and development -ideally in the selected districts or province; demonstrated knowledge of relevant sectoral and/or operational areas.
Knowledge on Urban Disaster Risk Reduction, Climate Change Adaptation, Resilience, rights based approaches, Urban community development model experience preferred.
Experience with monitoring and evaluation and other learning efforts.
Experience representing the organization and its interests to a diverse range of local and international government officials, local civil society organizations, other international organizations, the media and the public preferred.
Proficiency with MS Office software required (Outlook, Word, Excel, PowerPoint).
Preference given to candidates with prior work experience in the specified urban areas.
Proficiency in English and Shona.
The successful candidate is a skilled communicator, able to develop and utilize strong relationships with staff, partners and donors. S/he will coordinate with his/her supervisor, and be effective at building working relationships with stakeholders. The Program Officer is part of a team that works with country teams to ensure that we learn from experience, thoroughly research and analyze context and develop high impact strategies. S/he will be a skilled writer and synthesizer of diverse and complex information, helping teams generate new insights into their work, the needs of their countries and the region, and how program impact can be scaled. A robust sense of humor is greatly appreciated.
Ethics and Integrity
All Mercy Corps staff are expected to behave ethically and demonstrate the highest integrity in their professional and personal life. Mercy Corps has zero-tolerance to any form of fraud, corruption, abuse, harassment or exploitation. Any breach of our policies or misconduct will lead to disciplinary action or may lead to termination.
When applying, please send one document that includes your cover letter describing your reasons for interest in the position and salary expectations, 3 contactable references and your CV to Mercy Corps Human Resources at: firstname.lastname@example.org Applications should be clearly marked with the position applied for in the email subject line. Mercy Corps is an equal opportunity organization and encourages both female and male candidates to apply. Only short listed candidates will be contacted. Shortlisting will proceed as applications are received.
Created: November 10, 2019
Category: Ngo, Social Services, Kubatana
Expiry Date: Nov. 15, 2019