Hatch Talent Solutions

Operations Manager

Strategic Management Jobs

Job Description

An operations manager is key part of a management team and oversees high-level HR duties, such as attracting talent and setting training standards and hiring procedures. They also analyze and improve organizational processes, and work to improve quality, productivity and efficiency.

They are sometimes known as a chief operating officer, or COO.

Duties and Responsibilities

Provide inspired leadership for the organization.
Make important policy, planning, and strategy decisions.
Develop, implement and review operational policies and procedures.
Assist HR with recruiting when necessary.
Help promote a company culture that encourages top performance and high morale.
Oversee budgeting, reporting, planning, and auditing.
Work with senior stakeholders.
Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
Work with the board of directors to determine values and mission, and plan for short and long-term goals.
Identify and address problems and opportunities for the company.
Build alliances and partnerships with other organizations.
Support worker communication with the management team.

Qualifications and Experience

Bachelor’s degree in operations management or related field.
Experience in management, operations, and leadership.
Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management.
Ability to build consensus and relationships among managers, partners, and employees.
Excellent communication skills.
Solid understanding of financial management.

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