Zimbabwe Technical Assistance, Training and Education Center for Health (Zim-TTECH)

Information Communication Technology Assistant (ICT Assistant)

Ict & Computer Jobs
Salary
Negotiable

Job Description

Deadline: 5 October 2020.

About the organization:
Zim-TTECH is seeking highly qualified and experienced applicants to fill the position of an ICT Assistant, based in Harare, Belgravia. Zim-TTECH's activities occur primarily in the technical areas of health system strengthening; health workforce development; operations research and evaluation; prevention, care and treatment of infectious diseases. Zim-TTECH is funded by PEPFAR through the Center for Disease Control to implement HIV & TB treatment and care services in five Zimbabwean provinces in support of the Ministry of Health and Child Care (MoHCC) under the Zim-PAAC (Zimbabwe Partnership to Accelerate AIDS Control) program. The contract of employment will come to an end on the 30th of September 2021 and is renewable annually subject to availability of funding and satisfactory performance of the candidate.

Position Summary
The candidate shall be responsible for assisting with ICT provisioning, in particular the maintenance and optimization of the ICT network, devices and other ICT platforms in implementation of the ICT policy. He/She shall report to both the Systems and Infrastructure Administrators and shall ensure the provision of reliable information systems, the integrity and validity of data contained in the systems, and protection of the organization’s ICT assets.

Duties and Responsibilities

Responsibilities
Assisting in the maintenance and upgrading of existing hardware (laptops, printers, tablets), software and network systems by identifying and correcting software defects; Installing, maintaining and updating operating systems, database, applications and configuring wireless networking equipment; Setting up and maintaining LAN, wireless routers for all users and supporting the administration and user setup of applications such as Office 365; Providing help in administering network and data security, including directory, group policy, firewalls, antivirus, email security, e.t.c; Performing hardware and systems preventive and corrective maintenance; Identifying training needs of system users and providing the required training as needed; Providing remote user support; Helping in maintenance of the ICT Equipment register; Performing any other duties assigned by the Supervisor.

Qualifications and Experience

Qualifications, Skills and Experience
Bachelor’s degree in Information Technology; Computer Science or related field; ICT industry certifications and memberships will be an added advantage; Minimum of 2 years working experience in a highly demanding ICT environment; Possess technological skills in Windows, Linux; Malware detection and deletion; Be well versed in software related troubleshooting and with mobile applications like CommCare and have good understanding of Cloud-based systems; Must be an expert in antivirus, firewall and anti-malware software regulation; Be skilled in inter and intra-systems collective network maintenance coupled with excellent ICT user communication skills.

How to Apply

Commitment to Diversity
Zim-TTECH recognizes that disparities in health around the globe stem from inequity. Therefore, the organization encourages and supports the multiple identities of staff including, but not limited to, socio-economic status, age, race, ethnicity, language, nationality, sex, gender identity and expression, culture, spiritual practice, geography, mental and physical disability. Zim-TTECH strives to become a local, national, and international leader in developing and maintaining increased representation and recognition of each of these dimensions of diversity among its staff.

Interested candidates should submit their Application letter, detailed Curriculum Vitae and certified copies of Certificates to itassistant@zimttech.org or to the below mentioned address:-

The Human Resources Officer
Zim-TTECH
10 Natal Rd, Belgravia, Harare

Only shortlisted candidates will be contacted.