Crown Inn Guest House

Front Office Personnel

Tourism, Hospitality, Hotel Jobs
Salary
Negotiable

Job Description

Front Office Personnel

Job Summary

Applications are invited from competent suitably qualified persons to fill in the position based in Harare.

Duties and Responsibilities

 Check in and check out of guests
 Ensuring outstanding customer care at all times.
 Maintains a friendly, professional, cheerful and courteous demeanor at all times.
 Accurately answers inquiries from potential guests and accepts guest house reservations.
 Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency.
 Billing & receipting all financial transactions.
 Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion.
 Advertising company products and services on social media platforms.  Perform daily Housekeeping duties.  Any Other Assigned duties.

Qualifications and Experience

Qualifications
 Degree or Diploma in Tourism and Hospitality
 Certificate in Front Office or any other related courses.

How to Apply

How to apply
Interested persons should submit their applications together with Curriculum Vitae and certified copies of proof of qualification no later than 12 April 2021 on: Email: crowninnguesthouse@gmail.com
NB: Please Note Only Shortlisted candidates will be contacted